Effective e-commerce sales with CAS genesisWorld
Support your online channels with SOKRATES.ERP
Take advantage of the synergy effects created by directly integrating the data from your e-commerce channels into your xRM system.
Synchronise the order data from your online channels with your stock levels and use this information for all your business areas.
In addition, payment information on the orders placed can also be transferred to your xRM system and is available to your employees there in edited form.
You don't have your own webshop yet?
With the help of the com:con BAF App Designer you can easily and uncomplicated build your own webshop.
You want to know more about how this works and which possibilities arise for you with the com:con BAF App-Designer?
.Advantages of SOCRATES.ERP in e-commerce
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Single Source of Truth
By directly integrating the order data and login data from the shop, you always keep your xRM system up to date and can use this information for example for your email marketing.
Direct customer approach
The availability of your customer data from the CRM system in your online shop enables you to address logged-in users directly and make personalised product suggestions.
All solutions from a single source
In addition to a central CRM system with integrated merchandise management, we also offer you the option of setting up your own shop with the com:con BAF App Designer and are at your side as an experienced partner.
Connections to payment providers
We have various interfaces to different payment providers which are already in use. Among others, we can offer you connections to PayPal Plus and Adyen for your existing online shop.
Key Functions in E-Commerce
ERP live data for your online shop with the com:con BAF
Through the continuous integration of your webshop created with the com:con BAF App Designer and your central xRM system, all item data maintained in the CRM ERP system with images, prices, graduated prices, customer-specific prices , stock levels and detailed descriptions are available in the webshop.
Connection to existing shops
If you already have an existing online shop, we are happy to offer you a connection between the existing shop and your xRM system. This way, the data from the existing shop is visible in your CRM-ERP and can be further processed by your employees.
Our interfaces to shop systems already in use include the connection to Shopify, Shopware, Magento and Amazon Marketplace. You can find an overview of all existing connections to shop systems here.
Evaluations of the shop data
If your web shop was created with the com:con BAF App Designer, the system provides you with extensive evaluation options regarding shop visits. Parameters such as dwell time, click paths and the origin of the visit are made available for detailed and transparent reporting in your xRM system.
Let us discuss your individual requirements for SOKRATES.ERP together.
We will be happy to show you the possibilities and functions of SOKRATES.ERP that are important for you.