The com:con BAF App Designer - Your portal solution for better customer relations
Online platforms have become indispensable sales channels for small and medium-sized enterprises. With the com:con BAF App Designer, you can create your own e-commerce platform or business partner portal conveniently and easily.
With the com:con BAF App Designer you can use the full power of well-made data integration and set up your online sales channels in a future-proof and sustainable way.
com:con BAF key features for process optimization
in all areas of the company
Increase productivity across the company and in individual teams
.
Marketing
With the help of com:con BAF, newsletter registrations go directly into your professional email marketing tool and are also matched with the distribution list data in your CRM system.
For business partner portals that require registration, visitor data (length of stay, origin, click paths and much more) can be used for your marketing in a structured way.
Sales
The data from contact enquiries and implemented lead generation mechanisms are created directly and fully automatically for your sales staff by means of a contact report in the CRM system and are thus available for further processing. Leads are thus automatically recorded and made available in the CRM system in a structured manner, taking into account the rights concept.
Consulting
With com:con BAF it is possible to create a seamless integration between your web presence and your CRM system. For your employees in consulting, this means that time-consuming arrangements for joint appointments will no longer be necessary in the future. Your customers or business partners receive an anonymised view of your employees' calendars and can book a suitable appointment directly and without detours. This appointment is written into the calendar of the respective employee by means of com:con BAF (if necessary, after an implemented approval process) and mutually confirmed.
Recruiting
For your recruiting department, there are various simplifications in the recording of applicant data. As soon as an applicant applies via your website, the information and documents transmitted are made available in your CRM system. For example, the applicant's address is created fully automatically, a recruiting task is created within your CRM system and all related documents (letter of application, CV and possibly application video) are immediately linked correctly in the CRM system and displayed in the file of the respective applicant address.
With the com:con BAF App Designer to your own webshop
With the com:con BAF App Designer you can set up your own webshop easily, quickly and simply. Choose from existing templates that you can adapt to your individual design or start "from scratch" and define all functions and navigation points completely independently. The data from your own web shop can be transferred to your CRM or ERP system at any time and without additional effort, where it can be used to trigger further internal company processes and transparent reporting.
In addition, payment, order and delivery processes can be mapped in interaction with SOKRATES.ERP, so that a comprehensive provision of information in the integrated CRM-ERP system is guaranteed.
Business partner portal - informative dashboards for better customer contact
.With the com:con BAF portal solution, you can show your business partners the status of support or delivery processes directly in the portal or make the latest invoice documents available to your business partners for download.
For your business partner portal, you select useful data from your CRM system in order to be able to display it to your business partners in a structured way without detours.
Your future online portal offers the possibility of direct customer communication. Offer your customers, interested parties, partners or suppliers exactly the information that is important for you in each case and use your central CRM system as a source of information.
We´are happy to discuss your specific requirements with you and show you the functions of the com:con BAF App Designer that are most useful for you.
Learn all about the com:con BAF App Designer
We look forward to presenting the possibilities and functions of the com:con BAF App Designer to you in a joint meeting.
We are happy to discuss your individual requirements together and develop the right solution package for you.